Terms of Service

Last modified: November 20th, 2025

Please read these Terms of Service and our Privacy Policy carefully before using Milo Inc.'s ("Milo") Services.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a binding legal agreement between you and Milo Inc. ("Company," "we," "us," or "our"). These Terms, together with any documents expressly incorporated by reference, govern your access to and use of our platform, website, and mobile applications (collectively, the "Services"), whether as a guest or registered user.

By accessing or using the Services, or by clicking to accept these Terms when prompted, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and Mobile Application Privacy Policy (each incorporated herein by reference). If you do not agree to these Terms, you must immediately discontinue use of the Services.

2. Eligibility Requirements

The Services are available exclusively to individuals who are:

  • At least 18 years of age; and
  • Legal residents of the United States or its territories, excluding residents of: Arkansas, Connecticut, Indiana, Louisiana, Montana, South Carolina, South Dakota, Tennessee, and Wyoming.

By using the Services, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you are prohibited from accessing or using the Services.

3. Modifications to Terms

We reserve the right to revise these Terms at any time in our sole discretion. All modifications become effective immediately upon posting and apply to all subsequent access and use of the Services. Changes to dispute resolution provisions will not apply retroactively to disputes for which parties have actual notice prior to the modification date.

Your continued use of the Services following any modification constitutes acceptance of the revised Terms. You are responsible for reviewing these Terms periodically to stay informed of updates.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Services, you must provide accurate, current, and complete registration information. You agree that all information provided is governed by our Privacy Policy and consent to our use of such information as described therein.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. You agree to:

  • Treat all login information as confidential;
  • Not share your account access with any third party;
  • Immediately notify us of any unauthorized access or security breach;
  • Log out of your account at the end of each session, particularly when using shared or public devices.

4.3 Account Limitations

Each user may maintain only one account with Milo. Discovery of multiple accounts, account sharing, or unauthorized account access will result in immediate termination of all associated accounts without notice or liability.

4.4 Account Termination

We reserve the right to suspend, freeze, or terminate your account at any time, with or without cause, including for violations of these Terms. Accounts inactive for 180 consecutive days may be permanently deleted. You acknowledge that you possess no ownership rights to your account, and we bear no liability for account deletion or associated data loss.

To request account deletion, contact us at: milo@betmilo.support

5. Intellectual Property Rights

All content, features, functionality, software, text, displays, images, videos, audio, design elements, and intellectual property available through the Services are owned by Milo, our licensors, or content providers, and are protected by United States and international copyright, trademark, patent, and trade secret laws.

5.1 Limited License

These Terms grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only. Permitted uses include:

  • Temporary storage of materials in RAM for viewing purposes;
  • Browser caching for display enhancement;
  • Printing or downloading reasonable copies for personal use;
  • Downloading applications to a single device for personal use;
  • Using social media features as provided and intended by us.

5.2 Prohibited Uses

You may not modify, reproduce, distribute, create derivative works, publicly display or perform, republish, download for redistribution, or commercially exploit any materials from the Services without our express written consent. All rights not expressly granted are reserved by Milo.

5.3 Third-Party Trademarks

Milo is not endorsed by, affiliated with, maintained, authorized, or sponsored by Apple, Electronic Arts, Activision Blizzard, Take-Two Interactive, Microsoft, Xbox, Sony, PlayStation, Epic Games, Twitch, or any other third-party game publisher or platform. All game titles, trade names, trademarks, and associated imagery are the intellectual property of their respective owners.

6. Prohibited Conduct

6.1 General Prohibitions

You agree not to:

  • Engage in any activity deemed contrary to the spirit or intent of the Services;
  • Use, distribute, or facilitate hacking tools, exploits, cheats, bugs, or unauthorized modifications;
  • Manipulate matchmaking systems or Services features through VPNs or other technical means;
  • Violate any applicable federal, state, local, or international laws;
  • Exploit, harm, or endanger minors in any manner;
  • Transmit spam, chain letters, or unsolicited promotional materials;
  • Impersonate Milo, our employees, other users, or any third party;
  • Interfere with other users' access to or enjoyment of the Services.

6.2 Technical Violations

You may not:

  • Deploy automated systems (bots, spiders, scrapers) to access the Services;
  • Introduce viruses, malware, or other harmful code;
  • Attempt unauthorized access to our servers, databases, or other users' accounts;
  • Launch denial-of-service or distributed denial-of-service attacks;
  • Interfere with the proper operation of the Services.

6.3 Competitive Integrity Violations

Cheating and Exploits:

  • Use of aimbots, wallhacks, map hacks, macros, scripts, or any unauthorized performance-enhancing software or hardware is strictly prohibited;
  • Exploiting game glitches, bugs, or errors to gain unfair advantages is forbidden;
  • Attempting to hack or gain unauthorized access to user accounts or platform systems is prohibited.

Smurfing and Skill Misrepresentation:

  • Creating multiple accounts to compete at artificially lower skill levels is prohibited;
  • Intentionally underperforming or manipulating skill ratings to gain future advantages is forbidden.

Account Sharing and Third-Party Play:

  • Allowing another individual to access your account or compete on your behalf is prohibited;
  • Collaborating with opponents to manipulate match outcomes (collusion) is strictly forbidden.

Match Fixing:

  • Any agreement or attempt to predetermine match outcomes for profit or unfair advantage is prohibited;
  • Deliberately queuing with opponents or coordinating outcomes constitutes match fixing.

6.4 Consequences

Violations may result in account suspension or permanent ban, forfeiture of funds or winnings, and pursuit of all available legal remedies. We reserve the right to investigate allegations by requesting video evidence, screenshots, or other documentation.

7. Payment Terms and Fees

7.1 Match Entry and Competitions

Milo offers skill-based competitions and tournaments ("Matches") with entry fees disclosed prior to participation. By submitting an entry fee, you acknowledge that:

  • Entry fees are non-refundable;
  • You may not win the Match;
  • You must meet state-specific legal requirements for skill-based wagering.

7.2 Platform Fees

Following Match completion, Milo applies the following fee structure:

  • Standard Users: 5% platform fee on the total prize pool, plus a $1.00 match fee per game played;
  • Milo Pro Members: $1.00 match fee per game played (5% platform fee waived);
  • Fee structures are subject to change at our discretion; active subscribers maintain their subscription rate until renewal.

7.3 Pro Membership

Milo Pro membership is available for $10.00 per month and provides reduced platform fees. Benefits include waiver of the 5% platform fee on Match winnings, while the $1.00 per-game match fee still applies. Subscription terms are detailed in Section 14.

7.4 Inactivity Fee

Accounts inactive for 180 consecutive days will incur a monthly inactivity fee of $4.99, beginning on the 181st day. Accounts inactive beyond 24 months may be subject to increased fees at our discretion. We reserve the right to modify or waive inactivity fees on a case-by-case basis.

7.5 Non-Refundability

All charges are payable in advance, final, and non-refundable, except as required by applicable consumer protection laws. Virtual items, unused credits, and partially used subscription periods are non-refundable upon account closure.

8. Payment Security and Fraud Prevention

Users are strictly prohibited from sharing payment credentials (PayPal accounts, credit cards, etc.) for the purpose of funding accounts. Each user must utilize their own registered payment methods. Violations will result in immediate account suspension or permanent ban.

9. Withdrawals and Identity Verification (KYC)

9.1 Withdrawal Requirements

  • Name Matching: Withdrawals must be processed to payment methods registered in the same legal name as your Milo account;
  • Accepted Methods: PayPal and other payment services we may designate;
  • Verification: Name discrepancies may result in withdrawal delays or blocks pending verification.

9.2 Know Your Customer (KYC) Compliance

To comply with regulatory obligations and prevent fraud, we may require identity verification documents, including:

  • Government-issued photo identification;
  • Proof of address;
  • Proof of payment method ownership;
  • Social Security Number (last four digits or full, encrypted).

9.3 Verification Process

Upon detecting discrepancies or suspicious activity, we may pause withdrawal requests and require identity verification. Failure to comply may result in:

  • Forfeiture of pending withdrawals or account funds;
  • Temporary or permanent account suspension;
  • Refund of deposits with wagers treated as void or losses;
  • Referral to law enforcement or regulatory authorities.

9.4 Processing Delays

Verification processes may cause withdrawal delays. We will make reasonable efforts to notify you of required documentation. As a skill-based wagering platform, our priority is ensuring all withdrawals are legitimate and processed to authorized account holders.

9.5 User Responsibility

You are solely responsible for maintaining accurate account and payment information. Update your information promptly before initiating withdrawal requests to avoid delays.

10. User-Generated Content

10.1 Content Submission

The Services may include interactive features (message boards, chat rooms, forums, profiles, etc.) allowing you to post content ("User Contributions"). All User Contributions are considered non-confidential and non-proprietary.

10.2 License Grant

By posting User Contributions, you grant Milo and our affiliates a perpetual, worldwide, royalty-free license to use, reproduce, modify, perform, display, and distribute such content for any purpose. You waive all attribution and moral rights to the fullest extent permitted by law.

10.3 Content Standards

User Contributions must not:

  • Contain defamatory, obscene, abusive, harassing, violent, hateful, or inflammatory material;
  • Promote sexually explicit content, violence, or discrimination;
  • Infringe intellectual property or privacy rights;
  • Violate applicable laws or regulations;
  • Deceive, promote illegal activity, or cause undue anxiety;
  • Misrepresent identity or affiliation;
  • Involve unauthorized commercial activities or promotions.

10.4 User Responsibility

You bear sole responsibility for the legality, reliability, accuracy, and appropriateness of your User Contributions. Milo is not liable for user-generated content.

11. Monitoring and Enforcement

We reserve the right to:

  • Remove or refuse User Contributions at our sole discretion;
  • Take action against content that violates these Terms or poses legal or safety risks;
  • Disclose user identity to third parties claiming rights violations;
  • Pursue legal action for illegal or unauthorized use;
  • Terminate or suspend accounts and freeze associated funds for Terms violations.

We cooperate fully with law enforcement. You waive and hold harmless Milo from claims arising from investigations or law enforcement actions.

12. Game-Specific Requirements

To maintain competitive integrity, certain games require minimum experience thresholds:

Call of Duty (Warzone, Black Ops 6, Modern Warfare)

  • Minimum in-game level: 55 (all team members if group play);
  • Mandatory gameplay broadcast via Twitch at minimum 720p resolution;
  • VOD retention required for 7 days (see Section 12.2).

Fortnite

  • Minimum 250 completed matches (all team members if group play);
  • Verification of match history may be required prior to wagering.

12.2 VOD Preservation Requirements

If gameplay streaming is required for your Match, you must preserve the corresponding VOD (video on demand) for a minimum of seven (7) consecutive days. Deleting, privatizing, or removing VODs before this period expires is prohibited and may result in Match forfeiture, account suspension, or other penalties.

13. Staking Feature

13.1 Overview

The Staking Feature allows users ("Stakers") to sponsor other users ("Players") competing in skill-based challenges. Stakers may browse player statistics, recent performances, and gameplay footage before selecting a Player to back.

13.2 Staking Process

  • Selection: Review Player statistics and historical performance;
  • Placement: Enter stake amount (service fee applies, shared between Milo and Player);
  • Monitoring: Observe live gameplay where available (quality not guaranteed);
  • Outcome: Receive payout if Player succeeds; lose stake if Player fails.

13.3 Risk Acknowledgment

Staking is inherently risky. Milo does not guarantee stake recovery, statistical accuracy, or stream reliability. You assume all risk of total stake loss. Outcomes are skill-based and determined at our sole discretion. Stakes are generally non-refundable except in cases of technical error or cancelled challenges.

14. Subscription Services

Certain Services require subscription fees billed in advance on a recurring basis corresponding to your subscription term (monthly, quarterly, annual). Subscriptions auto-renew unless cancelled prior to the next billing period.

14.1 Payment Authorization

You authorize us to charge your Payment Method for subscription fees and applicable taxes. Failed payment attempts may result in service suspension. We reserve the right to pursue unpaid amounts, including collection costs and legal fees.

14.2 Cancellation

Cancel your subscription through your account settings prior to 11:59 PM Eastern Time on the day before your next billing date. Access continues through the current billing period. Cancellations forfeit service credits, referral bonuses, and gift card redemptions.

14.3 No Refunds

Subscription payments are non-refundable, including for partial billing periods. Credits or refunds may be issued at our sole discretion on a case-by-case basis.

15. Third-Party Content and Services

The Services may contain third-party content, links, advertisements, and resources. We do not control, endorse, or assume responsibility for third-party materials. Access to external websites is at your own risk and subject to third-party terms.

16. Mobile Applications

16.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, revocable, non-transferable license to download and use our mobile applications on a single device for personal, non-commercial purposes.

16.2 License Restrictions

You may not:

  • Copy, modify, reverse engineer, decompile, or create derivative works of the application;
  • Remove proprietary notices or attempt to circumvent security features;
  • Distribute, sublicense, rent, lease, or transfer the application to third parties.

16.3 Updates

We may provide application updates at our discretion. You agree to promptly install updates, acknowledging that failure to do so may impair functionality.

16.4 Apple Store Terms

For applications downloaded from the Apple Store, you acknowledge that these Terms are between you and Milo (not Apple), and that Milo is solely responsible for the application and support services. Apple is designated as a third-party beneficiary with the right to enforce these Terms against you.

17. Disclaimers of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied. Milo disclaims all warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, error-free operation, uninterrupted access, virus-free content, and compatibility.

We do not warrant that the Services will meet your expectations, achieve intended results, or be compatible with your systems. You assume all risk associated with downloading files and using the Services.

This disclaimer does not affect warranties that cannot be excluded under applicable law.

18. Limitation of Liability

To the fullest extent permitted by law, Milo, its affiliates, licensors, service providers, officers, directors, employees, and agents shall not be liable for any damages arising from your use or inability to use the Services, including direct, indirect, incidental, consequential, or punitive damages, personal injury, property damage, lost profits, lost data, business interruption, or emotional distress, whether based on tort, contract, or any other legal theory, even if foreseeable.

This limitation does not apply to liability arising from gross negligence or willful misconduct, or to liability that cannot be excluded under applicable law.

19. Indemnification

You agree to defend, indemnify, and hold harmless Milo, its affiliates, Apple (if applicable), and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms;
  • Your use of the Services;
  • Your User Contributions;
  • Any unauthorized use of Services content.

20. Dispute Resolution

20.1 Informal Resolution

Prior to initiating formal proceedings, you must send written notice of any dispute to Milo and attempt good-faith negotiation for 30 business days.

20.2 Binding Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA) by a tribunal of three independent arbitrators. The arbitration shall be conducted in New York, New York, in the English language.

20.3 Individual Arbitration Only

You agree to arbitrate disputes on an individual basis only. Class arbitration, class actions, and representative proceedings are prohibited. The arbitrator may not consolidate claims or preside over class proceedings.

You acknowledge that arbitration eliminates your right to sue in court, have a jury trial, and participate in class actions. You have the right to consult independent legal counsel regarding this provision.

20.4 Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to conflict of law provisions. If arbitration provisions are deemed unenforceable, disputes shall be resolved exclusively in the US District Court for the Southern District of New York, or if that court lacks jurisdiction, in the state courts of New York County.

21. Limitation Period for Claims

Any claim or cause of action arising from these Terms or the Services must be commenced within one (1) year of accrual. Claims not filed within this period are permanently barred.

22. Export Regulations

Applications may be subject to US export control laws. You may not export, re-export, or release applications to prohibited jurisdictions. You represent that you are not located in embargoed countries and are not listed on US government restricted-parties lists.

23. Miscellaneous Provisions

23.1 Waiver

No waiver of any provision constitutes a continuing waiver or waiver of any other provision. Our failure to enforce any right does not constitute a waiver of that right.

23.2 Severability

If any provision is held invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and remaining provisions shall remain in full force and effect.

23.3 Entire Agreement

These Terms, together with the Privacy Policy and Mobile Application Privacy Policy, constitute the entire agreement between you and Milo regarding the Services and supersede all prior agreements and understandings.

23.4 Third-Party Beneficiaries

For applications downloaded from the Apple Store, Apple and its subsidiaries are designated third-party beneficiaries with enforcement rights. No other third parties are granted rights under these Terms.

24. Contact Information

For questions, concerns, or notices regarding these Terms, contact us at:

Email: milo@betmilo.support
Disputes: milo@betmilo.support

© 2026 Milo Inc. All rights reserved.

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